Shipping Policy

At Shopify, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on weekends or public holidays.
• During high order volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

Delivery times may vary depending on customs clearance, courier delays, weather conditions, or peak seasons.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

International Shipping

We ship worldwide where courier services are available.

Please note:

• Customers are responsible for any customs duties, taxes, or import fees charged by their country.
• We are not responsible for delays caused by customs.

Incorrect Shipping Addresses

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery or expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Delayed Orders

While we strive to deliver orders on time, delays may occasionally occur due to courier issues, weather, customs, or other unforeseen circumstances.

Contact Us

If you have any questions regarding shipping, please contact us:

• Email: equineztool@gmail.com
• Store Name: Equineztools Corp
• Website: www.equine-tools.com